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Politique de confidentialité

Last update: 02/17/2023

COMPANY INFORMATION

In accordance with European and Spanish legislation and, in particular, with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (hereinafter, the “LSSI-CE”), we inform you that the website https://www.farmaciafbarnolas.com (hereinafter the “Web”) is the property of Felisa Barnolas Puigbo (hereinafter the “Office of Pharmacy”), whose registered office is located in Rambla del Carme, 37, 08500 Vic, Barcelona and NIF 77296110X

For the pharmacy office, respecting their privacy and complying with data protection regulations is an essential aspect.

We want you to know at all times why we use or want to use your data and what your rights are. To this end, we have drawn up the following privacy policy (hereinafter, the “Privacy Policy”) which governs the data processing that will take place during the navigation of any User on our website.

1. Who is responsible for processing your data?

With regard to the applicable data protection regulations and in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data (hereinafter, the “RGPD”) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Rights (hereinafter, the “ LOPDGDD”), the data controller is:

Data controller : Felisa Barnolas Puigbo

N.I.F. : 77296110X

Adress: Rambla del Carme, 37, 08500 Vic, Barcelona

Telephone : 938863509

Email : Barnolas.farmacia@gmail.com

2. What principles will we apply to personal information?

In the processing of your personal data, we will apply the following principles, which comply with the requirements of the GDPR:

Principle of legality, loyalty and transparency : We will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you of in advance in full transparency.


Principle of data minimization : We will only request the data strictly necessary for the purposes for which we request them.


Principle of limiting the duration of conservation : The data will not be kept longer than necessary for the purposes of the processing, depending on the purpose, and we will inform you of the corresponding retention period.


Principle of integrity and confidentiality : Your data will be processed in such a way as to ensure adequate security of personal data and guarantee confidentiality. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users' data by third parties.

3. What categories of data are processed and how were they obtained?

The categories of personal data that the Pharmacy processes about its customers are:

• Personal identification data.

The above data was obtained:

• Directly with the person concerned, via a contact form available on the website.

  • Directly from the interested party, providing us with the identification data necessary for the fulfillment of the purpose of the contractual relationship. It is up to the interested party to ensure that the data provided is updated in the event of any modification.

4. What will your data be processed for and why?

The Pharmacy will process the User's personal data, manually and/or automatically, for the following purposes:

Data processing

​Purpose of processing

Legal basis of processing

Query Resolution

​Resolve requests for information, complaints or claims raised through the contact form enabled for this purpose on the Website.

Consent of the interested party.

Execution of an online order contract

Management of online orders of products with or without promotion made through the website, as well as the communication of any confirmation, cancellation or incident related to the order, and notification of your arrival at our pharmacy office so that the customer can pick up your order .

Execution of a contract and consent of the interested party

Sending commercial and/or promotional communications in electronic format

Sending commercial communications of activities, promotions, advertisements, news, web news, newsletter and other information on the products and services of the Office of Pharmacy by electronic means.

Consent of the interested party.

5. How long will we keep your data?

The data provided by our customers will be kept as long as the relationship between the parties is maintained in any case respecting the minimum legal retention periods.

Personal data relating to natural persons linked to customers that the Pharmacy collects through the various contact forms and/or the collection of information will be kept until their deletion is requested by the interested party.

In any case, the Pharmacy will keep your personal data for the period of time reasonably necessary to respond to problems that arise or solve problems, make improvements, activate new services and comply with the requirements required by applicable law. At the end of the useful life of the data, the data will be deleted from the Pharmacy systems.

6. Do we share your data with third parties?

The Office de la Pharmacie will not share your personal data with any third party outside the relationship between the parties who intend to use them in their direct marketing actions, except in the case where we have express authorization to do so.

In the event of assignment, you will be informed in advance of the same, the purpose and the identification of the assignee so that you can give your express consent if necessary.

The Office of Pharmacy may transfer its data to control bodies, such as the Spanish Medicines Agency or other public administration bodies and competent authorities when a legal request is received from said authorities or in the where it is deemed necessary in the context of legal proceedings. to protect the rights of the Office of Pharmacy.

The Pharmacy may provide your personal data to third parties, such as service providers. These third parties must maintain at all times the same levels of control, security and protection of personal data maintained by the pharmacy office.

7. What are your rights when you provide us with your data?

To the extent that they are recognized in the data protection regulations applicable at any given time, the User may exercise the following rights in relation to the processing of their data:

Permission to access : The User can ask the Pharmacy if he is processing his data and, if so, access it.

Right of rectification : The User can request the rectification of the data if they are inaccurate, or complete the data that we have incomplete.

Right to request the deletion of your data : At the time the User exercises his deletion rights, all personal data linked to your account, as well as the information and content integrated into your profile will be deleted.

Right to request the limitation of their processing : In this case, we will only keep them for the exercise or defense of claims.

Right to object to processing : The Pharmacy will stop processing personal data, except that it must continue to be processed for legitimate reasons or for the exercise or defense of possible claims.

Right to data portability : In the event that the User wishes his data to be processed by another data controller, the Pharmacy will facilitate the transfer of his data to the new data controller.

• Right not to be subject to a decision based solely on the automated processing of your personal data.

To exercise your rights, even to make a claim in case you believe that the pharmacy office treats your data inappropriately, you must send a written communication to the address of the pharmacy office or to the e- mail Barnolas.farmacia@gmail.com, including in both cases a photocopy of your DNI, NIE or any other equivalent identification document.

You can use the models and forms on the rights mentioned above by going to the official website of the Spanish Data Protection Agency (https://www.aepd.es/). If you believe that the pharmacy office treats your personal data inappropriately, you can address your complaints to this supervisory authority.

8. Changes to the privacy policy

We will only use personal data in accordance with the provisions of the Privacy Policy in effect at the time such data is collected.

The Office of Pharmacy reserves the right to modify this privacy policy at any time, posting these modifications on the website, so it is recommended that you visit it each time you access it. If at any time we decide to use the personal data differently from what was indicated at the time of collection, the User will be informed by e-mail, provided that we have it. At that time, you will have the opportunity to consent to further uses or disclosures of the personal data that you provided to us prior to the change in our Privacy Policy.

In the event that any clause of this privacy policy is canceled or considered null and void, the rest of the conditions will not be affected, fully maintaining their validity and validity, in accordance with current regulations applicable at all times.

9. Links to other websites

Hyperlinks allowing a link to other pages or websites are used or can be used on our website. The Office of Pharmacy is not responsible for the content of these websites or their privacy policies. It is recommended that you consider and read the privacy policies of all websites you visit. Please note that what is stated in this privacy policy only applies to data collected and/or processed by Cabinet de la Pharmacie.

10. Applicable legislation

The confidentiality of all the information provided, both that provided by the User through the various personal data request forms, is governed by the regulations in force on data protection, in particular by the RGPD and the LOPDGDD.

Rb Del Carme, 37

Rb Del Carme, 37


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